RFM ranking – An effective approach to customer segmentation

The efficient segmentation of customers of an enterprise is categorized into groups of similar behavior based on the RFM (Recency, Frequency and Monetary) values of the customers. The transactional data of a company over is analyzed over a specific period. Segmentation gives a good understanding of...

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Autores principales: A. Joy Christy, A. Umamakeswari, L. Priyatharsini, A. Neyaa
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
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Acceso en línea:https://doaj.org/article/99f6842bbfbe4521be506ee01f61ed7c
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