RFM ranking – An effective approach to customer segmentation

The efficient segmentation of customers of an enterprise is categorized into groups of similar behavior based on the RFM (Recency, Frequency and Monetary) values of the customers. The transactional data of a company over is analyzed over a specific period. Segmentation gives a good understanding of...

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Bibliographic Details
Main Authors: A. Joy Christy, A. Umamakeswari, L. Priyatharsini, A. Neyaa
Format: article
Language:EN
Published: Elsevier 2021
Subjects:
Online Access:https://doaj.org/article/99f6842bbfbe4521be506ee01f61ed7c
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