Omnichannel retailing: a tale of three sectors
Accelerated by the COVID-19 pandemic, the long-anticipated digital transformation of traditional retail has become the new reality. Retailers are responding to changes in consumers’ shopping behaviours and their demand for new interaction channels and touchpoints to shop at their convenience, regard...
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Main Authors: | Santiago Iglesias-Pradas, Emiliano Acquila-Natale, Laura Del-Río-Carazo |
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Format: | article |
Language: | EN |
Published: |
Taylor & Francis Group
2021
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Subjects: | |
Online Access: | https://doaj.org/article/c6bc5b722ca84b22a4f728f40a3ec2b4 |
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