The relationships between HCAHPS communication and discharge satisfaction items and hospital readmissions
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey has become a key metric used by organizations and patients to evaluate patient experience. Readmissions also continue to be a metric used to evaluate performance because of the added cost to both healthcare systems...
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| Autores principales: | , , , , , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
The Beryl Institute
2014
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/e19870e2be774610ae32fa501c3d7003 |
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